Knowledge is locked in documents and heads
Staff ask the same questions every day, and the answers sit in PDFs, SharePoint folders and one experienced colleague.
AI agents & assistants
An assistant that answers from your policies, contracts and product data. An agent that reads a case file, checks three systems, drafts the decision and files it for approval. We build both, with evaluation, guardrails and logs so you can trust what they do.
At a glance
Sound familiar?
Staff ask the same questions every day, and the answers sit in PDFs, SharePoint folders and one experienced colleague.
It looked impressive in the demo, then gave a confident wrong answer to a customer.
Reading, checking, deciding and filing. Each is simple, together they take an afternoon.
What you get
Retrieval over your own content, with sources cited so staff can check the answer.
A test suite built from your real questions. It tracks quality before and after every change.
Clear limits on what the agent can do, approval steps for anything consequential, and a full record of actions.
Deployed in your cloud tenant where needed, including Azure OpenAI in UAE regions for data residency.
How it runs
Every engagement follows the same clear line: understand, build, prove, hand over.
We agree exactly what the agent does, what it must never do, and how success is measured.
A working version on your real data within the first fortnight.
Test suite, guardrails, logging and approval steps.
Production rollout, monitoring and ongoing tuning.
FAQ

A live product we build and run: support-staff rota software for schools. Staff plan duty and lesson cover on a live board. The system publishes to staff and produces a PDF the same morning.
A chatbot answers questions. An agent takes actions: it calls tools, updates systems and completes multi-step tasks. Agents need stronger guardrails and testing, which is where most of our effort goes.
No. We use enterprise model agreements that exclude training on your data, and can deploy inside your own Azure or AWS tenant.
We ground answers in your own content, require citations, measure accuracy with an evaluation set, and route low-confidence cases to a person.
Related
AI features and new AI products, built end to end with evaluation, guardrails and the full-stack software around them.
Connect your CRM, inbox, ERP and spreadsheets so information moves without anyone retyping it.
Reliable integrations and APIs between your CRM, ERP, finance and line-of-business systems.
Free 30-minute call
Thirty minutes with the engineer who would build it. No salesperson. No slides. You get a straight answer on whether AI is the right fix.