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Support & maintenance

Support that does not disappear after launch.

We run our own software every day, so we know launch is the start. Our support plans keep your apps, automations and AI systems monitored, patched and improving. Response times are agreed in writing. The engineers who support you know your system.

At a glance

Price
Fixed quote after discovery
Monthly plans sized to the system, its users and the response times you need.
Timeline
Monthly, cancel with 30 days' notice
Where
On site across the UAE
Book a free call

Sound familiar?

The problems we usually walk into.

The original developer has gone

Nobody knows how it works, and every change feels risky.

Problems are found by customers

There is no monitoring, so the first alert is an angry email.

AI systems drift

Models change, prices change, and answers quietly get worse without anyone noticing.

What you get

Clear deliverables, agreed up front.

01

Monitoring and alerts

Uptime, errors, performance and AI quality, watched around the clock.

02

Agreed response times

Clear severities and response targets, written into the plan.

03

Security and updates

Dependency updates, patches and backups checked, not assumed.

04

Improvement hours

Time each month for small changes and improvements, not just fixes.

How it runs

Monthly, cancel with 30 days' notice, start to finish.

Every engagement follows the same clear line: understand, build, prove, hand over.

  1. 01

    Onboard

    We review the system, set up monitoring and document how it runs.

  2. 02

    Stabilise

    We fix the risky things first: backups, alerts, security updates.

  3. 03

    Run

    Monthly reporting, fixes and improvements.

  4. 04

    Review

    Quarterly review of costs, risks and what to improve next.

FAQ

Common questions.

Yes. We start with a review and onboarding period, then support it like our own.

Standard plans cover UAE working hours. We offer extended and out-of-hours cover for critical systems.

Free 30-minute call

Tell us what is slowing the business down.

Thirty minutes with the engineer who would build it. No salesperson. No slides. You get a straight answer on whether AI is the right fix.