Privacy policy

This policy explains how Untold Logic ("we") handles personal information collected through this website. We keep collection to the minimum needed to respond to you.

What we collect

When you use the contact form, we collect your name, work email and company. We also collect the type of help you need, an optional budget range and your message. Our hosting provider records standard server logs such as IP address and browser type for security.

How we use it

• To reply to your enquiry and prepare for a conversation.
• To protect the website from spam and abuse.
• To meet legal and accounting obligations if we work together.

We do not sell personal information or use it for unrelated marketing.

Who we share it with

We use trusted processors to run this site and deliver email, including our hosting provider and our email delivery provider. They process data only on our instructions.

How long we keep it

Enquiries that do not lead to work are deleted within 24 months. Client records are kept as required by law.

Your rights

You can ask to access, correct or delete your personal information at any time by emailing hello@untoldlogic.com. This includes rights under the UAE Personal Data Protection Law and, where applicable, the UK and EU GDPR.

Free tools

The calculators and the WhatsApp link generator run in your browser. We do not receive the tasks, costs, message volumes, phone numbers or messages you type. When a result settles, or you follow the booking link, the page sends an anonymous note of which tool and which of those two actions. That request is logged like any other visit. It sets no cookie and does not include what you entered.

Cookies

This website does not use advertising or tracking cookies.